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Where Is My Product Key?

If you have purchased a product and want to find your product key, follow the steps below:

Steps to Find Your Key​

  1. Log in to the website using the account you used for the purchase.
  2. Hover over the My Keys tab in the top menu.
  3. Select Keys from the dropdown menu.
  4. Find the product you purchased in the list and click the View button.
  5. Your product key and guides will be displayed on this page.

If the Product Does Not Appear in Orders​

  • Check Your Balance: Make sure your payment was completed successfully and your site balance is up to date.

  • Try Again: If your balance is sufficient but the product still does not appear, try making the purchase again.

  • Check Invoices: Verify in the Invoices section that the product payment was processed successfully.

  • Contact Support: If the product still does not appear, contact Support and share the following information:

    • Account email/username
    • Screenshot of your balance
    • Screenshot of the invoice
    • Product details

These steps will help you quickly access your product key and resolve any missing order issues.